Wednesday, February 9, 2011

Are CEOs the problem?

They want a single person accountable for BOTH 5 9's operational reliability AND strategic investment in change to deliver higher performing organizations.

If a seat at the table requires operational excellence, when does the CIO have time to understand the future?

Think of the parallel in product companies. Design versus manufacturing. Are they under the same boss?

Design and/or R&D report to division presidents or CMO or head of engineering; manufacturing reports into COO.

Does IT need the same split?  Does CIO go with design/R&D?  IT ops go to the COO?



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